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Xconomy on AnswerDash and the UW Information School

AnswerDash-logoA nice article in Xconomy discusses AnswerDash, a startup based on a four-year research effort by then-iSchool Ph.D. student Parmit Chilana (now a professor at the University of Waterloo) and her faculty advisors, iSchool professors (and CSE adjunct professors) Jake Wobbrock and Andy Ko:

“The University of Washington Information School has more than a century of history, and now, it’s first startup company, AnswerDash, which aims to improve self-service online help for e-commerce, government, and other Websites.

“While startup companies and technologies with commercial potential regularly emerge from the larger UW Computer Science & Engineering department, that hasn’t been the case with the iSchool, which fosters technology innovation in areas such as human-computer interaction and information management and science.”

Read more here.